A Step-by-step Guide on How to Order From Local Small Businesses on Calioo

It might be that you’re stuck at home with the rain, bored of the brick-and-mortar F&B offerings in town, or owns a kind heart that is keen to support local businesses – there is over 10,000 artisanal food handcrafted by humble chefs at your fingertips on Calioo. If you have yet to uncover these curated delights, here is your step-by-step guide on how to place an order from Hong Kong’s largest marketplace of small eateries,

1. Download The Calioo App

While we have an online shop offering a sample of our options, there are much more surprises on our user-friendly app, available both on App Store and Play Store. Once you’re all set up, scroll around our home feed and discover your cravings by locations, and categories, or if you had something in mind, search for the specific plate. We are also regularly announcing all upcoming pop-up markets or seasonal offers on the banner for you to keep an eye on!

2. Pick Your Category

Whether you wish to pig out on a meal, sample the most delicate dessert, or let your pooch close the deal, we have something for you all. Explore your endless options and tap the category when you are ready to select your pick of the day. We know it can be overwhelming, so test out the filters and narrow down your options by price, delivery time, ratings and more.

3. Select and Get to Know Your Vendor

Now you are drawn to one, you can get to know all their secrets – lead time, founding story and the not-to-miss signatures. If it gets your approval, it’s time to shop! Scroll down and you’ll find all the pretty little delicacies. The Gateau OMAKASE is one of our favourites with its sets and individuals that are almost too perfect to taste. Tap the plus icon and you will get to the next step.

4. Customise Your Order and Add to Basket

If you have any special requests, here is your chance to let the vendor knows. Be it allergy concerns, customised designs or more, they will come out just like the way you wanted. Add them to your basket and repeat if you wish to order multiple products (which we did because they look absolutely mouth-watering). Click ‘view basket’ and you are almost there!

5. Book You Pick-up or Delivery

On our platform, vendors are free to choose their delivery options and pre-order periods. For example, Gateau OMAKASE only take pick-up orders two days in advance. Some vendors might take up to 5 days to prepare so do check your order in advance. Then, you can book an available time slot that suits you best and proceed to place the order.

For others, like In Our Belly Bakery, you can enter your delivery address, and take one of the two options: flexible delivery (where our partners deliver anytime on the day), or fixed delivery (where you can pick a set time slot when you’re home to collect the order). The latter might cost more in delivery. After that, proceed to payment to confirm your order, and you’re all set!

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