Privacy Policy

OVERVIEW

This privacy policy describes how Calioo Technologies Limited (“we”, “us”, “our”, and “Calioo”) collects, uses, and shares the personal information which you provide when you use our website and mobile application (collectively the “Platforms”).

 

1. PERSONAL INFORMATION THAT WE COLLECT

When you visit our Platforms, you may be asked to provide personal data including your name, contact details, and payment information (“Order Information”). We also collect information about your device, including information about your web browser, IP address, time zone, location data and some of the cookies that are installed on your device (“Device Information”). We collect this information to carry out our Services.

 

We might collect this Personal Information through placing an order, subscribing to our mailing list, creating an account, sending us messages or any other correspondences with Calioo, or through advertising, research, and direct marketing.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

2. USE OF YOUR PERSONAL INFORMATION

We use the Personal Information that we collect to fulfill orders placed through our Platforms and to supply the Services you have requested. It will also enable us to contact you when necessary concerning our Services. We will also use the Personal Information that we collect to generally support, improve and develop our business, for analytical purposes, and to screen for potential risk and fraud.

 

We intend to use the Personal Information we collect for direct marketing on offers and promotions related to the Items on our Platforms and provide targeted advertisement and marketing communications we believe may be of interest to you. We may also contact you for views on our services and to notify you on developments to our Platforms and Services. If you would like to unsubscribe from receiving direct marketing communications from Calioo, please contact us at info@calioo.hk or follow the steps to unsubscribe on the receipt of direct marketing communications.

 

Where you have chosen to receive push notifications from us, we may send you push notifications relating to the Services that you have requested from us and information about our Services and offers. You can opt out of receiving push notifications at any time by changing your preferences on our mobile application.

 

By submitting comments and feedback regarding our Platforms and Services, you consent for us to use this information in any marketing or advertising materials. We may identify you for this purpose by your first name and/or social media username.

 

For any mandatory information required by us, we will not be able to provide access to our Platforms or supply our services to you if you do not provide us with such required information.

 

3. DISCLOSURE OF YOUR PERSONAL INFORMATION

Your Personal Information will be stored on our internal system. When you place an order through our Platforms, we will maintain your Order Information for our record. Your Personal Information will be maintained for our records unless and until you ask us to delete this information.

 

Third parties process information such as credit card payments and provide payment-related support services. On occasion, your Order Information may also need to be provided to Merchants that you have placed your order with. By submitting Personal Information, you agree to this transfer, storing, or processing. Calioo will use all the reasonably necessary steps to treat your Personal Information securely and in accordance with this privacy policy.

 

4. ACCESS TO YOUR PERSONAL INFORMATION

Please contact us at info@calioo.hk if you would like to access the Personal Information that Calioo holds about you, and we will use reasonable endeavors to provide a complete list of your persona information within a reasonable period of time after receipt of the request. You may contact us to correct any of your Personal Information or request that your Personal Information be deleted, and we will reasonably endeavor to satisfy this request.

 

5. CHANGES TO OUR PRIVACY POLICY

You can review the most current version of the Privacy Policy at any time on this page.

 

We reserve the right, at our sole discretion, to update, change, or replace any part of this Privacy Policy by posting updates and changes to our Platforms. Any changes to our Privacy Policy will be posted to the website, which is also connected to our mobile application. Additionally, where appropriate, it will be posted through email notification

6. CONTACT INFORMATION

All comments, inquiries, and requests about our Privacy Policy and relating to the use of your Personal Information should be sent to info@calioo.hk.